Policies
Privacy Policy | Courtesy Pay Policy
Privacy Policy
Section 10A. General Policy Statement
Non-public personal information will only be shared within this organization, and only with those employees and volunteers (board and supervisory committee) who have legitimate business related needs. The inappropriate release of non-public personal information, either internally or externally will result in corrective action, including possible termination and/or legal action.
Guidelines:
Application of Policy: This policy applies to all employees and companies that perform services on behalf of the credit union, and any individual who has access to non-public personal information as a result of auditing, investigations, or other activities regardless of where such activities take place.
Example of non-public personal information:
- whether or not a member is or isn't a member
- information about a member's income and assets
- information received from credit reporting agencies
- member name, address, and social security number
- account balances, credit card balances, and payment history
- will not share information with other financial institutions
Manager and Management responsibilities:
- establishing privacy in the organization - managers are responsible to maintain physical, electronic, and procedural safeguard that comply with federal regulations
- employees should be trained properly in non-public personal information procedures
- compliance with privacy standards may be part of employee evaluations
Employee responsibilities
- understanding and implementing privacy safeguards
- reassuring members that their account information will not be sold to outside marketing firms
Courtesy Pay Policy
Description of Service
Courtesy Pay is a service which allows Trona Valley Community Federal Credit Union, at its option, to pay any item presented for payment against your checking account, including: checks, ATM withdrawals, debit card transactions, and electronic or ACH items - even if it causes the account to become overdrawn.
Eligibility
Courtesy Pay may be extended to a member who meets the following criteria:
- The account holder is at least 19 years of age
- The share type must be a type 10-16, 20, 25-27
- The share must have been opened for 180 days
- No loans on account over 15 days delinquent
- No Bankruptcy or Charged-Off shares or loans
- Aggregate deposits to all shares over last 31 days must be $500.00 or greater
- Share cannot be negative greater than 14 days
The member will be notified of their limit of overdraft tolerance associated with the type of checking account and parameters set forth by the Credit Union at time of service.
Whether your overdrafts will be paid or not is at our sole discretion and we reserve the right not to pay. We reserve the right to require you to repay your overdrafts immediately or on demand.
Fees
Your account will be charged a Courtesy Pay fee of $30.00 (same fee as non-sufficient fund) per item presented and paid by the Credit Union. More than one Courtesy Pay fee may be charged against your account per day, not to exceed the cumulative Courtesy Pay limit assigned to your account based on parameters set forth by the Credit Union.
The amount of any overdraft, plus our Courtesy Pay fee, shall be due and payable within thirty (30) days of the account becoming overdrawn. If the account is not brought to a zero or positive balance within forty-five (45) days, the account will be closed, referred to Collections, and reported to ChexSystems.
Notices
Courtesy Pay is non-contractual. It requires no action on behalf of the member. It costs nothing unless the service/privilege is used by initiating a check, electronic funds transfer or other payment or withdrawal request for more than what is on deposit in the account. TVCFCU, may at its sole discretion, pay item(s) up to the authorized limit and will charge the member the Courtesy Pay service fee for each item that overdraws the account. If the conditions of this service are not met or this privilege is abused, we may withhold or terminate the Courtesy Pay service privilege without notification. TVCFCU will send or post a notice each time an overdraft occurs.
OPT-OUT
Although you are not charged for using Courtesy Pay unless you have an overdraft, you may opt-out of Courtesy Pay at any time. If you do not want us to pay your overdrafts, you must notify us by signing an "opt-out notice". If you receive a direct deposit from social security or other federal benefits, you must opt-out if you do not want us to apply those funds to repay an overdraft.
Additional information is found in your account agreement. If you have further questions, do to hesitate to call us at 307-875-9800 or 1-800-331-6268.